Some of our Android users are having an issue with their pro subscription to the CutRite app being recognized. If you’ve tried the “Refresh Subscriptions” button on the Account page and you still don’t have access to the pro content after paying, please send an email to tayler@gotgametech.com, and he will help you manually make this connection while we sort out the bug in the code on the back end and get a new app build submitted to the Google Play Store.
If you are an Android user and haven’t subscribed yet, but would like to, you can avoid the above issue by subscribing via the web-based version of the app. Just go to this website: cutrite.app, login with the same credentials you used on the mobile app, select Account in the upper right menu, and then subscribe from there. The code CUTRITE50 will save you 50% off on the annual subscription.
Any other issues can be directed to tayler@gotgametech. We want to make sure we get this app working for you!
Recent Comments