Our recent update to the ElkNut mobile app has created quite a stir, and for reasons that have been reiterated to the Got Game Tech and ElkNut teams by many app users. As we’ve mentioned in recent communications regarding the ElkNut app update, we are a small company; we’re limited in time and resources; and we’re just trying to bring you the best elk calling content available not only now, but in to the future. This has always been the driver of every update to the ElkNut app, and it is absolutely the driver behind this new update to the ElkNut app that we are expecting to go live sometime today, October 7 on both the App Store and Play Store.
This new app update is designed to address the most common piece of feedback we have received from app users: the loss of original one-time purchase content in requiring a subscription under the new app model. With this update, app users will be able to access the original one-time purchase content without paying for a subscription. Users will still need to create a Got Game Technologies account in order to access any content, but payment will only be required to access the new content, which we have labeled as “Pro” content. All future content added to the app, will be assigned this “Pro” designation. Additionally, the new downloads page that allows for better management of downloaded videos and audio files for offline use will also require a subscription (but videos and audio files can still be downloaded one at a time on each call, sequence and tactic page without a subscription). With these perks and additional content in the future, there are definitely reasons to give the subscription a try.
Those of you who have already subscribed to the ElkNut app over the last few weeks will automatically have access to all content on the app, including the Pro content, without having to take any additional steps. Just make sure your app has updated, and then log in with the Got Game Tech email address and password you set up, and you should have access to all content on the app. Your Pro subscription will renew annually, but whether or not you renew, the original content on the one-time purchase app will not require a subscription to maintain access.
We have received much positive feedback from many ElkNut app users regarding the new app, it’s design, features and especially the new content, and we thank all who have shared that with us. To those who have taken the time to share more critical feedback, we also thank you for that. Without it, we would not have grasped where you’re coming from in requesting this type of a change be made.
Overall, we hope that you understand our integrity and commitment to customer service is foremost. We did not overlook these principles in the update released last month. This was never about money or tricking people in to buying the app and then requiring a subscription, and we’ve tried to treat every person fairly who has reached out. But we did miscalculate a number of important considerations in our exuberance to get the app update released and transition over to the subscription model. And we hope that this new update will take care of the vast majority of concerns and critical feedback we have received.
If you have further questions or concerns, please don’t hesitate to contact us! To troubleshoot any issues with the new version of the ElkNut app, please read here. If you are enjoying the ElkNut app, we’d sure appreciate a positive review on the App Store/Play Store. Thank you for the support, feedback and encouragement over the years